4chaty connects to the tools your support team already uses — email, calendar, messaging and automation. The widget goes on your site with a single line of script, in about 15 minutes, with no plugin and no theme changes.
Whatever gets decided in the conversation lands in your team's mailbox and calendar on its own — no copying between screens.
Team notifications go out through 4notify — every escalated conversation reaches email, SMS or push instead of sitting unread.
Bookings asked for in conversation land in 4appointments.net, and the confirmation comes back into the chat.
The assistant answers on your site today, through the web widget; the WhatsApp and Messenger integration is in the works — one knowledge base, the same refusal and escalation rules, one shared team inbox.
You won't set up your FAQs three times: every channel will read the same knowledge base and every answer will cite the same source.
Notifications and transactional messages via Twilio (SMS) for the callbacks you promise outside working hours.
Once the messaging channels launch, your team will see the full thread — site, WhatsApp, Messenger — in one place, whichever channel it started on.
Zapier and Make connect 4chaty to the rest of your stack for custom, no-code flows.
We import FAQs and macros from Intercom, Tidio, Zendesk or Crisp, then top the base up with your own site pages.
Built-in rules (escalation, routing by request type) run natively — no Zapier needed for core flows.
