Your assistant connected to the entire 4b2b ecosystem

A request confirmed in chat becomes a quote, then an issued invoice

Once the assistant has collected everything it needs — the service asked for, the quantity, the billing details — the request goes to 4invoices.net as a quote, and on acceptance becomes an issued invoice. Nobody re-reads the thread to retype it into another screen, and the customer gets the payment link right in the chat.

• Quote and invoice from the request

  The fields filled in by the conversational form carry straight into the quote; on acceptance it becomes an invoice tied to the same conversation — no data re-entry.

• Recurring multi-currency invoices

  For subscription customers, monthly or annual invoices auto-issue in RON, EUR, USD and 30+ other currencies, with no separate billing tool to set up.

• Payment link inside the chat

  A Stripe link sent into the conversation for instant card payment. The payment is recorded on the conversation — no manual matching.

• Which topics actually earn

  Reports tie the invoice to the topic discussed and the channel it started on — the site today, WhatsApp and Messenger once the upcoming integration ships — so you can see which questions bring revenue.

Author, sign and track agreements with legal weight

Contract management with Jinja2 templates adapted to the Romanian Civil Code, electronic signature integrated with certSIGN and DigiSign, complete audit log with court-grade time stamps, multi-party signing flow and automatic renewal alerts.

• Electronic signature (RO)

  Support for certSIGN, DigiSign, AlfaSign with legal validity under Law 455/2001 and the eIDAS regulation. Multi-signer flow with real-time tracking.

• RO Civil Code templates

  Employment contracts (CIM), service agreements, lease, mandate and partnership — adapted to the Labor and Civil Codes, updated with every emergency ordinance (OUG).

• Audit log + versioning

  Full history of every change with time stamps, side-by-side version compare, PDF export with electronic seal for court filing.

• Auto-renewal alerts

  Notifications 30, 14 and 7 days before expiry for CIM, subscriptions, leases and support agreements. One-click renewal or assisted renegotiation.

GDPR-compliant messages via email, Orange/Vodafone/Digi SMS, push and webhooks

Centralized notification system that unifies transactional email, SMS through Romanian operators (Orange, Vodafone, Digi, Telekom), push notifications and webhooks. Event-driven automations, drip campaigns, audience segmentation, A/B testing — all GDPR + ANCOM compliant.

• RO operator SMS gateway

  Direct delivery via Orange Romania, Vodafone, Digi Mobil and Telekom contracts, with monitored deliverability and automatic route failover.

• DKIM/SPF/DMARC email

  Transactional email with authentication configured for your domain, reputational IPs and monitored deliverability across Gmail, Outlook, Yahoo and corporate operators.

• GDPR + ANCOM compliance

  Automated consent management, instant STOP opt-out, per-message audit log, 3-year evidence retention per ANCOM/ANSPDCP requirements.

• Automations + A/B testing

  Event-triggered flows (overdue invoice, confirmed appointment, delivered order), scheduled drip campaigns and A/B testing for conversion optimization.

Digital file, time tracking, shifts and onboarding for your team

HR for growing support teams: digital employee file, automated onboarding for every new agent, digital time tracking with remote and shift support. The working hours you define here are the ones the assistant announces in chat when it escalates outside business hours.

• Automated agent onboarding

  Contract generated from a Jinja2 template, electronically signed, with an onboarding flow for every new agent joining the inbox.

• Time tracking, shifts and remote

  Digital record of hours worked, shifts and remote work, with approval flows and export for back-office processing.

• Shifts wired to escalation

  The assistant knows who is on shift and when: outside hours it keeps answering from the knowledge base and states plainly when a human will pick the thread up.

• Leave and absences

  Team leave and absence calendar, with requests and approvals on a flow and visibility into availability.

24/7 self-service, Google/Outlook calendar, SMS reminders

Online booking system for medical practices, dentists, beauty salons, physiotherapy clinics and consultants in Romania. 24/7 self-service, personal calendar sync, SMS reminders via Orange/Vodafone/Digi to cut no-show rates by 30-40%.

• Unified calendar + self-service

  Customers pick their own date and time from an embedded widget on the site or Facebook. Day/week/month view with two-way Google and Outlook sync.

• RO operator SMS reminders

  Instant confirmations and automatic reminders via Orange, Vodafone, Digi, Telekom with industry-tailored copy — cuts no-show rate up to 40%.

• Multi-location + auto assignment

  Manage practices in Bucharest, Cluj, Iași, Timișoara, Constanța with the right specialist auto-assigned per shift, availability and required expertise.

• Online payments + recurring invoices

  Take a deposit at booking time via Stripe or Netopia, auto-issue the fiscal invoice at session end and run monthly subscriptions for multi-pack offers.

SEO, Google Ads, Meta, lead nurturing with multi-touch attribution

Digital marketing platform tuned for the Romanian market: SEO campaigns for Google.ro indexing, Google Ads and Meta with county-level targeting, landing pages with CUI/CNP validation, and email and SMS follow-up automations. Paid traffic lands on pages where the assistant answers on the spot, instead of waiting on a form filled in the next day.

• Google + Meta ads · RO targeting

  Paid campaigns with county-level targeting, lookalike audiences built from your customer base and automatic budget optimization per click, conversion and ROAS.

• Landing pages with a live assistant

  Conversion-optimized templates with A/B testing and the 4chaty widget on the page: the visitor's question gets answered immediately and the request is completed conversationally.

• Email + SMS follow-up

  Automated sequences tuned for EET, triggered by what was actually discussed in chat — an unfinished request, a pricing-page visit, a PDF download.

• Multi-touch attribution + ROI

  KPIs in one consolidated view: which campaign brought the conversation, what budget it consumed, real LTV per cohort and ROAS per channel.