Ressourcecenter for supportteams
Implementeringsguider, skabeloner til ofte stillede spørgsmål, eskaleringsregler, webinarer og bedste praksis — alt du skal bruge for at gå fra »ingen svarer om aftenen« til en assistent, der selv løser de fleste samtaler.
Chatbot- og supportguider
Trin-for-trin-forklaringer på installation af widgetten, opbygning af vidensbasen, afvisningsregler og opsætning af åbningstider.
Bedste praksis for samtalebaseret support
Konkrete taktikker til at skrive FAQ, formulere korte svar og håndtere klager — ingen teori, kun flows der virker.
Videovejledninger til 4chaty-portalen
Sådan indekserer du en side, sådan tilføjer du en FAQ, og sådan læser du rapporten over videnshuller — i klip under 3 minutter.
Skabeloner til ofte stillede spørgsmål
Klar-til-brug FAQ-sæt efter branche (webshop, services, praksis), lanceringstjeklister og anbefalede eskaleringsregler.
4chaty-supportfællesskabet
En gruppe for support- og kundeserviceteams, der bruger 4chaty — deling af skabeloner, processpørgsmål og automatiseringsideer.
Dedikeret 4chaty-support
Svar fra teamet, der kender din vidensbase, ikke en anonym helpdesk.
4chaty resource center
Detailed guides and materials for every stage — knowledge base, escalation rules, migration from another chat tool, FAQ templates and integrations.
AI chatbot on your site →
How to install the widget with a single line of script, and which pages it belongs on.
Knowledge base →
How to gather pages, documents and FAQs so the assistant answers with its source cited.
Escalation to a human →
Refusal rules, topics that skip the bot, and handing the thread over with its full history.
Conversational forms →
Quote requests, bookings and complaints collected as structured data in chat, routed by type.
Conversation reports →
No-agent resolution rate, frequent topics, gaps in the base and AI credit usage.
Channels & integrations →
The assistant on your site today — WhatsApp and Messenger in the works — with data hosted in the EU.
Use cases
Resources tailored to your type of support team and conversation volume.
Freelancers & consultants
Manage conversations, requests and escalations in one place, without manual spreadsheets.
See plansSupport teams
A shared inbox, internal notes and shared reports for the whole team, with no per-agent cost.
Explore featuresHigh-volume websites
API integration, advanced roles and routing rules for thousands of conversations a month.
Talk to usKan du ikke finde svaret på et implementeringsspørgsmål?
Book 30 minutter med en 4chaty-specialist og få en konkret plan for dit teams vidensbase og eskaleringsregler.