4chaty.net

An AI chatbot for your website, answering 24/7

Replies to visitors within seconds, in the language they asked in, from your own site content — and hands the conversation to a human when the question needs one.

See pricingInstalled in 15 minutes, no developer

Answers from your contentEscalation to an agentConversation history & rating

Answers from your pages and cites the source — it does not invent prices
You pay for conversations, not agents: add the whole team at no cost per seat
Every conversation is stored in the database: you rate them and improve the chatbot's answers

72%

Conversations resolved without an agent

100%

Answers pulled from your own data

Instant answers, human escalation and reports

You drop the conversational assistant into your site with a single line of script, in roughly 15 minutes, and it starts answering on day one. Its knowledge base is built from your public pages, from the documents you upload and from the FAQs you write yourself, so every answer is anchored in real content and shows the source it came from. When it cannot find the information, it says so plainly and offers an agent instead of inventing prices or deadlines. The topics you mark as sensitive — complaints, returns, complex quote requests — go straight to a person, with the full conversation history attached, into a shared team inbox where you assign threads to a colleague and leave internal notes. The assistant answers on your website today, and the WhatsApp and Messenger integration is in the works — one knowledge base will serve every channel. Reports show your resolution rate without an agent, the most frequent topics, the knowledge gaps still to fill and how many AI credits you have used. Conversations are hosted in the European Union, GDPR-compliant, and the visitor is told from the first message that they are talking to an AI assistant, as required by article 50 of Regulation (EU) 2024/1689. Compared with Intercom, Tidio, Zendesk or Crisp you pay for the conversations held, not for each agent added: put the whole team in the inbox at no cost per seat.

Resolved by assistant78%

Escalated to an agent22%

Opening hours & location412 conversations

Delivery & returns268 conversations

Pricing & quotes190 conversations

128

Indexed sources

1,240

Conversations/mo

68%

AI credits used

Site indexingUp to date

WhatsApp BusinessComing soon

Escalation hoursMon–Fri 9–18

View 4chaty plans

Your assistant, wired into your channels

The widget installs with a single line of script on any website — WordPress, Shopify or PrestaShop — and the WhatsApp Business and Messenger integration, currently in the works, will answer from the same knowledge base. That knowledge base is built from your site pages, your documents and the FAQs you write, and you re-index it whenever prices or opening hours change. Escalations reach your agents where they already work: a notification in Slack or Microsoft Teams, with the conversation history attached. For anything else there is a REST API, webhooks and Zapier / Make / n8n connectors — and inside the 4b2b ecosystem conversations connect to bookings (4appointments.net), invoices (4invoices.net) and SMS/WhatsApp notifications (4notify.net). You pay for conversations in AI credits, not a per-agent subscription like Intercom or Tidio. See integrations

WordPressShopifyPrestaShopWidget webWhatsApp BusinessMessengerSlackMicrosoft TeamsREST APIWebhooksZapier / Make / n8n4appointments.net4invoices.net4notify.net

In the works: WhatsApp and Messenger, with the same assistant

The WhatsApp Business and Messenger integration is in the works: conversations from those channels will be handled by the same assistant, from the same knowledge base as the website widget, and customers will get the same answer, with the source cited, wherever they write. Everything will land in one shared team inbox under the same escalation rules — when the assistant does not have the answer, or the customer asks for a person, the conversation moves to an agent with the full history attached. Intercom and Tidio sell messaging channels as a paid per-agent add-on; here you will pay for conversations, not for inbox seats.

You pay for conversations in AI credits, not a per-agent subscription.

One shared team inbox

A single knowledge base

See integrations

About 4chaty

What is 4chaty

4chaty is an AI chatbot for websites, online shops and service businesses. It answers visitors 24/7 using only your own content — pages, documents and FAQs — and cites the source of every answer. When it cannot find the information, or the customer asks for a person, it hands the conversation to an agent with the full history attached. It is an alternative to Intercom, Tidio and Crisp, metered in AI credits (not per agent), with conversations hosted in the European Union.

24/7 answersSource citedHuman escalationData in the EU

What you can do with 4chaty

With the 4chaty platform you can:

Answer repetitive questions instantly: opening hours, prices, delivery, returns.

Train the assistant on your site pages, on documents and on FAQs you write yourself.

Collect requests, bookings and contact details directly in the conversation.

Escalate to a human agent, with the full conversation history.

Use the assistant on your website today — the WhatsApp and Messenger extension is in the works.

See what customers ask and which questions the bot has no answer for.

Pros and cons

✓Pros

You pay for conversations, not agents — add the whole team to the inbox at no cost per seat.
Answers anchored in your content, with the source shown — it does not invent prices.
Escalation to a human as a core function, with full history on handover.
Conversations hosted in the EU, GDPR-compliant — no export to the US.
Installed in 15 minutes with a single line of script, no developer needed.
One assistant, one knowledge base — on your website today, with WhatsApp and Messenger in the works.
Native Romanian interface and answers.

!Cons

Currently optimised for the RO market (interface in Romanian and English).
Does not answer data that changes minute by minute (exact stock, an individual order status) without escalation.
Answer quality depends directly on how complete the indexed content is.
No large third-party plugin marketplace, unlike Intercom.

How it works (3 steps)

1
Index your website
You add your site address and 4chaty crawls the public pages to build the knowledge base. You then top it up with documents and FAQs you write yourself.
2
Check the answers and set the rules
You ask it the real questions your team fields every day, correct what it gets wrong, and define the sensitive topics that go straight to a human.
3
Publish the widget and watch the reports
You paste one line of script into your site. The reports show the resolution rate without an agent, frequent topics and the knowledge gaps to fill.

4chaty vs Intercom, Tidio, Crisp and Zendesk

A comparison on the criteria that matter to a support team:

Criterion	4chatyRecommended	Intercom	Tidio	Crisp	Zendesk
Pricing model	AI credits, per conversation	Per agent + contacts	Per agent, AI conversations capped	Per agent	Per agent
Conversation hosting	EU (GDPR)	US / global	EU / global	EU	US / global
Answers with cited source	Yes, by default	Partial	Partial	Limited	Partial
Native Romanian answers	Yes	Partial	Partial	Partial	Partial
Cost for extra agents	No per-seat cost	Per-seat cost	Per-seat cost	Per-seat cost	Per-seat cost
Invoicing / booking integration	Native (4b2b)	Third-party add-ons	Third-party add-ons	Third-party add-ons	Third-party add-ons

Frequently asked questions about 4chaty

What is 4chaty?

4chaty is an AI chatbot for websites that answers visitors 24/7 using your own content, and hands the conversation to an agent when needed. Conversations are hosted in the EU, GDPR-compliant.

How does 4chaty differ from Intercom, Tidio or Crisp?

4chaty meters usage in AI credits rather than per agent, so you can add the whole team at no cost per seat. It answers natively in Romanian, cites the source of every answer and hosts conversations in the European Union.

How much does 4chaty cost?

4chaty has monthly subscriptions metered in AI credits, with no extra per-agent cost. Current prices are on the Pricing page.

How long does installation take?

Usually under 15 minutes. You add your site address, 4chaty indexes the public pages, then you paste a single line of script into the site. No developer and no plugin required.

What happens when the bot does not know the answer?

It says plainly that it does not have the information and offers to escalate to a human agent. The conversation reaches the team inbox with the full history attached, so the customer does not repeat themselves.

Can the bot invent prices or deadlines?

It should not: before answering it searches your knowledge base for relevant fragments and answers strictly from them, showing the source. If it finds nothing relevant, it declines and offers an agent.

Does it work on WhatsApp or Messenger too?

Not yet — the WhatsApp and Messenger integration is in the works. The website widget is available today, and once the messaging channels launch they will use the same answers, the same escalation rules and a shared inbox, so you will update the content in a single place.

Does the visitor know they are talking to a bot?

Yes, they are told from the first message, as required by art. 50 of Regulation (EU) 2024/1689 (the AI Act). When a colleague takes over, the change is announced explicitly.

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